ISO 9001:2015  & Executive Secretary Course Online

This course aims to deliver all the necessary information on ISO 9001:2015 QMS in addition to how to deal with the demands of an Executive Secretary position with confidence and professional acumen. This seminar is for employees who want to go a step further and increase their responsibilities, reliability, salary and status.

Increase your knowledge on ISO 9001:2015 standards, performance, skills, attributes, and professionalism and become a first-class secretary with our Executive Secretary with ISO 9001:2015 QMS Awareness course.

Aims & Objectives

• Equip participants with skills and knowledge on how to carry out their main responsibilities as executive secretary/ assistant
• Provide useful details on how to develop sound communication skills and robust job relationships
• Suggest and analyse all features and skills required to be an ideal executive secretary with ISO knowledge
• Identify the key requirements and benefits of ISO 9001:2015
• Manage quality and drive continual improvement
• Take steps to ensure that quality is at the heart of your organisation
• Attract and retain customers by meeting their current and future needs better
• Grasp the application of risk-based thinking, leadership and process management

Learning Outcomes

Having successfully completed this course you will be able to:

• Deal with problems, pressure, stress
• Organise your time, workload and people efficiently
• Prioritise important tasks
• Learn to communicate effectively with your manager, colleagues and other departments
• Manage time and resources effectively
• Become more confident and proactive
• Use systems and tools professionally
• Understand the key requirements, terms and definitions of ISO 9001:2015 and its structure
• Learn the importance and benefits of an ISO 9001:2015 QMS
• Implement ISO 9001 standard to operational processes
• Describe the interaction of ISO 9001 requirements.
• Grasp the main concepts such as risk-based thinking, the process approach and Plan-Do-Check-Act cycle

Who should attend?

• Top management assistants
• Executive secretaries
• Personal assistants
• Secretaries to CEOs in Oil & Gas Industry
• Legal Secretaries
• Admin Professionals.

Contact Us:

Email: service@greenstateoilandgas.com

Tel# Guyana: (592) 622-5991/692-9827/644-6608