ISO 9001:2015 & Executive Secretary Course Online

ISO 9001:2015  & Executive Secretary Course Online

This course aims to deliver all the necessary information on ISO 9001:2015 QMS in addition to how to deal with the demands of an Executive Secretary position with confidence and professional acumen. This seminar is for employees who want to go a step further and increase their responsibilities, reliability, salary and status.

Increase your knowledge on ISO 9001:2015 standards, performance, skills, attributes, and professionalism and become a first-class secretary with our Executive Secretary with ISO 9001:2015 QMS Awareness course.

Aims & Objectives

  • Equip participants with skills and knowledge on how to carry out their main responsibilities as executive secretary/ assistant
  • Provide useful details on how to develop sound communication skills and robust job relationships
  • Suggest and analyse all features and skills required to be an ideal executive secretary with ISO knowledge
  • Identify the key requirements and benefits of ISO 9001:2015
  • Manage quality and drive continual improvement
  • Take steps to ensure that quality is at the heart of your organisation
  • Attract and retain customers by meeting their current and future needs better
  • Grasp the application of risk-based thinking, leadership and process management

Learning Outcomes

Having successfully completed this course you will be able to:

  • Deal with problems, pressure, stress
  • Organise your time, workload and people efficiently
  • Prioritise important tasks
  • Learn to communicate effectively with your manager, colleagues and other departments
  • Manage time and resources effectively
  • Become more confident and proactive
  • Use systems and tools professionally
  • Understand the key requirements, terms and definitions of ISO 9001:2015 and its structure
  • Learn the importance and benefits of an ISO 9001:2015 QMS
  • Implement ISO 9001 standard to operational processes
  • Describe the interaction of ISO 9001 requirements.
  • Grasp the main concepts such as risk-based thinking, the process approach and Plan-Do-Check-Act cycle

Who should attend?

  • Top management assistants
  • Executive secretaries
  • Personal assistants
  • Secretaries to CEOs in Oil & Gas Industry
  • Legal Secretaries
  • Admin Professionals.

Contact Us:


Tel# Guyana: (592) 622-5991/692-9827/644-6608

Be the first to add a review.

Please, login to leave a review
Get course
Enrolled: 0 students





Working hours

Monday 9:00 am - 4.30 pm
Tuesday 9:00 am - 4.30 pm
Wednesday 9:00 am - 4.30 pm
Thursday 9:00 am - 4.30 pm
Friday 9:00 am - 4.30 pm
Saturday 9:30-12:00 pm
Sunday Closed


Working hours

Monday 9:30 am - 4.30 pm
Tuesday 9:30 am - 4.30 pm
Wednesday 9:30 am - 4.30 pm
Thursday 9:30 am - 4.30 pm
Friday 9:30 am - 4.30 pm
Saturday 9:30 an - 12:00 pm
Sunday Closed